Legal

Privacy Policy

NUWAY is an AI chatbot builder for sales, customer support, and user engagement.We understand that your privacy is important and take it seriously. This Privacy Notice outlines NUWAY's policies and practices regarding collecting and using your personal data and explains your privacy rights. We recognize that information privacy is an ongoing responsibility, and we will update this Privacy Notice as we implement new personal data practices or adopt new privacy policies.
Contacting Us About Data Protection

NUWAY is headquartered in Ontario, Canada.For any inquiries or concerns regarding our data policies, and practices, or ifyou wish to exercise your privacy rights, please reach out to our dedicatedPrivacy Team. Our team is committed to assisting you with any questions andensuring your data is handled with care and respect.

Privacy Team Contact Information:

privacy@nuway.co

How We Collect and Use Your PersonalInformation

NUWAY collects personal information aboutits website visitors and customers. This information is generally limited to:

- Name

- Job title

- Employer name

- Work address

- Work email

- Work phone number

We use this information to provide servicesto prospects and customers. We do not sell personal information to anyone andonly share it with third parties who facilitate the delivery of our services.

From time to time, NUWAY may receivepersonal information about individuals from third parties. This informationtypically includes further details about your employer or industry. We may alsocollect your personal data from third-party websites (e.g., LinkedIn).

Use of the NUWAY Website

As is true of most other websites, NUWAY’swebsite collects certain information automatically and stores it in log files.This information may include internet protocol (IP) addresses, the region orgeneral location where your computer or device is accessing the internet,browser type, operating system, and other usage information about the use ofNUWAY’s website, including a history of the pages you view. We use thisinformation to help design our site to better suit our users’ needs. We mayalso use your IP address to help diagnose problems with our server and toadminister our website, analyze trends, track visitor movements, and gatherbroad demographic information that assists us in identifying visitorpreferences.

NUWAY has a legitimate interest inunderstanding how members, customers, and potential customers use its website.This assists NUWAY in providing more relevant products and services,communicating value to our sponsors and corporate members, and providingappropriate staffing to meet member and customer needs.

Cookies and Tracking Technologies

NUWAY provides a comprehensive CookieNotice that describes the cookies and tracking technologies used on the NUWAYwebsite and provides information on how users can accept or reject them.

Sharing Information with Third Parties

The personal information NUWAY collectsfrom you is stored in one or more databases hosted by third parties located inthe United States. These third parties do not use or have access to yourpersonal information for any purpose other than cloud storage and retrieval. Onoccasion, NUWAY engages third parties to send information to you, includinginformation about our products, services, and events.

We do not otherwise reveal your personaldata to non-NUWAY persons or businesses for their independent use unless: (1)you request or authorize it; (2) it’s in connection with NUWAY-hosted and NUWAYco-sponsored conferences as described above; (3) the information is provided tocomply with the law (e.g., compelled by law enforcement to comply with a searchwarrant, subpoena, or court order), enforce an agreement we have with you, or toprotect our rights, property, or safety, or the rights, property, or safety ofour employees or others; (4) the information is provided to our agents,vendors, or service providers who perform functions on our behalf; (5) toaddress emergencies or acts of God; or (6) to address disputes, claims, or topersons demonstrating legal authority to act on your behalf. We may also gatheraggregated data about our services and website visitors and disclose theresults of such aggregated (but not personally identifiable) information to ourpartners, service providers, advertisers, and/or other third parties formarketing or promotional purposes.

The NUWAY website connects with third-partyservices such as Facebook, LinkedIn, Twitter, and others. If you choose toshare information from the NUWAY website through these services, you shouldreview the privacy policy of that service. If you are a member of a third-partyservice, the aforementioned connections may allow that service to connect yourvisit to our site to your personal data.

Transferring Personal Data to the U.S.

Information we collect about you will beprocessed in the United States. By using NUWAY’s services, you acknowledge thatyour personal information will be processed in the United States.

Depending on the circumstance, NUWAY alsocollects and transfers to the U.S. personal data with consent; to perform acontract with you; or to fulfill a compelling legitimate interest of NUWAY in amanner that does not outweigh your rights and freedoms. NUWAY endeavors toapply suitable safeguards to protect the privacy and security of your personaldata and to use it only consistent with your relationship with NUWAY and thepractices described in this Privacy Statement. NUWAY also enters into dataprocessing agreements and model clauses with its vendors whenever feasible andappropriate. Since it was founded, NUWAY has received zero government requestsfor information.

For more information or if you have anyquestions, please contact us at privacy@nuway.co.

Data Subject Rights

This Privacy Notice is intended to provideyou with information about what personal data NUWAY collects about you and howit is used.

If you wish to confirm that NUWAY isprocessing your personal data or to have access to the personal data NUWAY mayhave about you, please contact us.

You may also request information about thepurpose of the processing; the categories of personal data concerned; who elseoutside NUWAY might have received the data from NUWAY; what the source of theinformation was (if you didn’t provide it directly to NUWAY); and how long itwill be stored. You have a right to correct (rectify) the record of yourpersonal data maintained by NUWAY if it is inaccurate. You may request thatNUWAY erase that data or cease processing it, subject to certain exceptions.You may also request that NUWAY cease using your data for direct marketingpurposes. When technically feasible, NUWAY will—at your request—provide yourpersonal data to you.

Reasonable access to your personal datawill be provided at no cost. If access cannot be provided within a reasonabletimeframe, NUWAY will provide you with a date when the information will beprovided. If for some reason access is denied, NUWAY will provide anexplanation as to why access has been denied.

For questions or complaints concerning theprocessing of your personal data, you can email us at privacy@nuway.co.

Data Storage and Retention

Your personal data is stored by NUWAY onits servers and on the servers of the cloud-based database management servicesNUWAY engages, located in the United States. NUWAY retains service data for theduration of the customer’s business relationship with NUWAY and for a period oftime thereafter to analyze the data for NUWAY’s own operations and forhistorical and archiving purposes associated with NUWAY’s services. NUWAY retainsprospect data until such time as it no longer has business value and is purgedfrom NUWAY systems. All personal data that NUWAY controls may be deleted upon averified request from Data Subjects or their authorized agents. For moreinformation on where and how long your personal data is stored, and for moreinformation on your rights of erasure and portability, please contact us at:privacy@nuway.co.

Children’s Data

We do not knowingly attempt to solicit orreceive information from children.

Questions, Concerns, or Complaints

If you have questions, concerns,complaints, or would like to exercise your rights, please contact us at:

privacy@nuway.co