NUWAY (“NUWAY,” “we,” “us,” or “our”) provides an artificial intelligence platform that enables businesses to deploy AI agents for customer support, sales, scheduling, internal knowledge, training, and voice or text-based interactions.

We take privacy and data protection seriously. This Privacy Policy explains how we collect, use, store, share, and protect personal data, and describes your rights regarding that data.

1. Who We Are and How to Contact Us

NUWAY is headquartered in Ontario, Canada.

For privacy-related questions or requests, contact:
[email protected]

2. Scope of This Privacy Policy

This Privacy Policy applies to website visitors, customers, users of the NUWAY platform, prospects, and business contacts.

Enterprise services, including on‑premises or private‑cloud deployments, are governed by separate written agreements.

3. Personal Information We Collect

We may collect:
- Name
- Job title
- Company name
- Business address
- Business email
- Business phone number
- Account and billing information

We may also collect technical data such as IP address, device type, browser type, and usage data.

4. How We Use Personal Information

Personal data is used to operate and improve the Service, manage accounts, provision AI agents, process payments, provide support, and comply with legal obligations.
NUWAY does not sell personal information.

5. AI Data and User Submissions

Customer data uploaded or processed through NUWAY is used solely to provide the Service.
Customers remain responsible for the legality and accuracy of their data.

NUWAY may use aggregated or anonymized data to improve platform performance.

6. Cookies and Tracking Technologies

NUWAY uses cookies and similar technologies to operate and improve the website.
Details are provided in our Cookie Notice.

7. Sharing of Personal Information

Personal data may be shared with trusted service providers solely to deliver NUWAY services.
We may disclose information when required by law or to protect rights and safety.

8. International Data Transfers

Personal data may be processed in Canada, the United States, or other jurisdictions.
NUWAY applies reasonable safeguards to protect international transfers.

9. Data Retention

Personal data is retained for the duration of the business relationship and as required by law.
Data may be deleted or anonymized upon verified request.

10. Your Data Protection Rights

You may have rights to access, correct, delete, restrict, or object to the processing of your personal data.
Requests can be submitted to [email protected].

11. Data Security

NUWAY applies commercially reasonable safeguards to protect personal data.
Customers are responsible for securing their credentials.

12. Children’s Privacy

NUWAY does not knowingly collect personal data from children under the age of 16.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will be posted on our website.

14. Contact Us

For privacy inquiries, contact:
[email protected]